Online payment
The order process is managed by the online payment providers payhip.com, stripe.com and paypal.com, their terms and conditions as well as their privacy policies apply. Please use the opportunity to check those documents during the next steps.
You can identify your purchase in your bank statements by the label *MOLLYMAWK or *MOLLYMAWKps
Alternative payment method
If you reject the involvement of online payment service providers and/or have a SEPA account you can make a bank transfer. In that case, please contact us for the details.
Refund policy
Generally, digital goods are not refundable. Nevertheless, we do a 100% refund if both of two of the following conditions apply:
You have not yet utilized the test package. Utilization is defined as the start of a training or exam run.
You send us a request for refund of your un-utilized test package not later than 14 days after delivery. Send your message to info@mollymawk.
Are you a SunExpress candidate?
If yes, this is important: SunExpress sponsors the first test package if you are either a candidate for their MPL programme or if you apply there as a captain. In those cases do NOT purchase a test package here but contact them for details!